Ritter Insurance Marketing, Craig Ritter
Humana MA star rating

Humana MA Receives High Star Ratings

In October, Humana, a Medicare Advantage HMO, PPO and PFFS organization, announced that several of its Medicare Advantage (MA) plans received 4.5 stars on the 5-star rating system from the Centers for Medicare and Medicaid Services (CMS).

While all of the carrier’s MA plans received 3.5 stars or more on CMS’ 5-star rating system, 12 Humana MA contracts received 4 stars or more. A total of 5 Humana MA contracts, offered in eight states, received 4.5 out 5 stars. About 74 percent of Humana’s MA members are enrolled in plans rated 4 stars or more.

A full breakdown of ratings can be found at Medicare.gov. CMS bases the ratings on information taken from member-satisfaction surveys, health plans, and healthcare providers. They consider over 40 quality measures in the following categories:

  • Screening tests and vaccines
  • Managing chronic (long-term) conditions
  • Member experience with the health plan
  • Complaints and changes in the plan’s performance
  • Health plan customer service

Learn more about Humana MA plans by visiting Ritter’s Humana carrier page.

Posted by filed under CMS, Humana, Medicare, Medicare Advantage, News .

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